Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when using our platform, including:

• Name, email address, phone number, and location
• Booking details, service preferences, and appointment history
• Communications via contact forms, email, or other channels

We also automatically collect certain technical data, including IP address, browser type, device information, and usage patterns through analytics services.

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process bookings and service requests
• Send transactional communications (confirmations, receipts)
• Send marketing communications with your consent
• Analyze usage patterns to optimize the platform (via ARS and PBOS)
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

• Firebase (database and hosting)
• Analytics providers (Google Analytics, Meta, TikTok)
• Service providers within the Perez Ecosystem

4. Cookies & Tracking

We use cookies and similar technologies for analytics, functionality, and advertising. You can control cookie preferences through your browser settings. We use Google Analytics, Meta Pixel, and TikTok Pixel for conversion tracking and campaign optimization.

5. Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

7. Security

We implement industry-standard security measures, including SSL encryption and regular security audits. However, no method of electronic storage or transmission is 100% secure.

8. Third-Party Links

Our platform contains links to third-party sites (ThePerezCode, Royal Glow, Royal Cutz, etc.). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Changes

We may update this policy periodically. Material changes will be communicated via our website or email.

10. Contact

For privacy-related inquiries, contact us at info@theperezhub.com.